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Plenum is live. Tell us about your shop and we'll get you set up.
Investors
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Careers
We're always looking for obsessive engineers and designers who want to build the future of trades.
View Open RolesEST. 2023
Made in Denver.
Engineered at 5,280 ft. We build software with the same durability as the mountains we live by.
Elevation5,280'
Coordinates39.7° N, 104.9° W
Support Hours & Response Times
Standard Support Hours
Support is monitored Monday through Friday, 8:00 AM to 6:00 PM Mountain Time. Job-blocking issues receive priority; response times vary by severity.
Response Expectations
Response and resolution times vary by severity and current support volume.
Bug reports and feature requests are reviewed and scheduled based on impact.
What We Consider Urgent
- Cannot create invoices or collect payment
- Mobile app won't sync or load job details
- Dispatch board not loading or updating
- Customer portal not accessible
- Data loss or corruption
What We Don't Consider Urgent
- Feature requests or enhancements
- Training questions or how-to guidance
- Minor UI bugs that don't block workflows
- Reports running slower than expected
Denver Office
Plenum is headquartered in Denver, works remotely, and does regular contractor ride-alongs.